Travel Insurance Claims Advice

Certain events, such as natural disasters may affect your travel. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us at 1300 135 640.

20-Sep-2017 - Advice relating to Mexico Earthquake - 20 September 2017

18-Sep-2017 - Advice relating to Mount Agung, Indonesia -Volcanic activity on 18th September 2017

6-Sep-2017 - Advice relating to Hurricane Irma on 6th September 2017

25-Aug-2017 - Advice relating to Hurricane Harvey, United States

18-Aug-2017 - Advice relating to Barcelona, Spain terror attack on 18th August 2017

27-Mar-2017 - Advice relating to Cyclone Debbie

22-Nov-2016 - Advice relating to the earthquake in Japan

14-Nov-2016 - Advice relating to the earthquake in New Zealand

7-Oct-2016 - Advice regarding Hurricane Matthew

6-Oct-2016 - Updated advice regarding the Mount Rinjani Volcanic Ash Cloud

28-Sep-2016 - Advice regarding the Mount Rinjani Volcanic Ash Cloud

1-Sep-2016 - Advice regarding the severe weather in Hawaii

12-Aug-2016 - Information regarding the Thailand Bombings

11-Aug-2016 - Updated advice regarding the Mount Rinjani Volcanic Ash Cloud

2-Aug-2016 - Advice regarding the Mount Rinjani Volcanic Ash Cloud

16-Jul-2016 - Advice regarding the Military Coup in Turkey

15-Jul-2016 - Advice regarding the Terror Attack in Nice, France

30-Jun-2016 - Updated Information regarding the Zika Virus

29-Jun-2016 - Information regarding the Istanbul Attacks

3-Jun-2016 - Important Information regarding flooding affecting Europe

21-Feb-2016 - Important Information regarding Cyclone Winston

8-Feb-2016 - Advice for the Outbreak of the Zika Virus

15-Dec-2015 - Updated Advice for the Mount Rinjani Volcanic Ash Cloud

26-Nov-2015 - Updated Information regarding Mt Rinjani Volcanic Ash Cloud

3-Nov-2015 - Important Information Regarding Mt Rinjani Ash Cloud

5-Aug-2015 - Updated Information relating to Mt Raung Volcanic Ash Cloud

13-Jul-2015 - Updated Information relating to Mt Raung Volcanic Ash Cloud

3-Jul-2015 - Important Information Regarding Mt Raung Ash Cloud

19-Jun-2015 - USA Visa Delays

27-Apr-2015 - Important Information Regarding Nepal Earthquake

4-Nov-2014 - Important information regarding Ebola virus disease

7-Aug-2014 - Hurricane Iselle & Tropical Storm Julio

23-May-2014 - Thailand Military Coup

14-Feb-2014 - Mount Kelud Eruption

2-Feb-2014 - Thailand Political Protests