Certain events, such as natural disasters may affect your travel. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us at 1300 135 640.
Vanuatu Earthquake 18-Dec-2024
Bali Volcano Eruption - 13-Nov-2024
Spain Flooding - 01-Nov-2024
Hurricane Milton - 09-Oct-2024
Kokoda Track Protests - 19-Sep-2024
EU Flooding - 17-Sep-2024
UPDATED- Israel Situation - 07-Aug-2024
Lebanon Situation - 07-Aug-2024
Global IT Outage - 19-Jul-2024
Air Vanuatu Insolvency - 10-May-2024
Dubai and Oman Flooding - 19-Apr-2024
Iceland volcano in Grindavik - 20-Dec-2023
Geldingadalir Volcano Warning - 14-Nov-2023
Situation in Lebanon - 19-Oct-2023
Attack on Israel - 09-Oct-2023
Morocco Earthquake - 12-Sep-2023
France Riots - 04-Jul-2023
Peru Civil Unrest - 15-Dec-2022
Hawaii Mauna Loa Eruption - 08-Dec-2022
Mt Stromboli Eruption - 08-Dec-2022
QLD and NSW Floods - 04-Mar-2022
Attacks on Ukraine - 02-Mar-2022
Tropical Cyclone Cody - 10-Jan-2022
Coronavirus Advisory Update - 30-Jun-2021
Coronavirus Advisory Update - 21-Jun-2021
Coronavirus Update - 22-Dec-2020
Coronavirus Update - 14-Aug-2020
Mount Agung, Indonesia - 30-Jul-2020
Corona Advisory - Update - 12-Mar-2020
Corona Advisory - 23-Jan-2020
Taal Volcano (Philippines) - 14-Jan-2020
Australian Bushfires - 9-Jan-2020
Jetstar Strikes - 12-Dec-2019
New Zealand Severe Storms and Flooding - 10-Dec-2019
New Zealand White Island Volcano - 10-Dec-2019
Lebanon Protests - 25-Oct-2019
Chile Riots - 22-Oct-2019
Hong Kong Protests - 7-Aug-2019
Update regarding Mount Agung volcano in Indonesia - 27-May-2019
Boeing 737 Operations Temporarily Grounded - 14-Mar-2019
Pakistan Airspace Closure - 28-Feb-2019
Super Typhoon Mangkhut - 14-Sep-2018
Hurricane Florence - 11-Sep-2018
Typhoon Jebi - 7-Sep-2018
Hurricane Lane - 23-Aug-2018
Underwriter update regarding outbreak of the Zika Virus - 14-Aug-2018
Lombok Earthquake - 6-Aug-2018
Vanuatu Volcano - 27-Jul-2018
Greece Fires Advisory - 25-Jul-2018
Update regarding Mt Agung Volcano Indonesia - 29-Jun-2018
Volcanic and tectonic activity in Hawaii - 8-May-2018
Tropical Cyclone Keni - 9-Apr-2018
Philippines island of Boracay - 6-Apr-2018
Cyclone Gita - 20-Feb-2018
Severe weather in United States and Canada - 5-Jan-2018
Mt Agung Volcano Indonesia - 26-Nov-2017
Mexico Earthquake - 20-Sep-2017
Mount Agung, Indonesia -Volcanic activity - 18-Sep-2017
Hurricane Irma - 6-Sep-2017
Hurricane Harvey, United States - 25-Aug-2017
Barcelona, Spain terror attack - 18-Aug-2017
Cyclone Debbie - 27-Mar-2017
Japan Earthquake - 22-Nov-2016
New Zealand Earthquake - 14-Nov-2016
Hurricane Matthew - 7-Oct-2016
Mount Rinjani Volcanic Ash Cloud - 6-Oct-2016
Mount Rinjani Volcanic Ash Cloud - 28-Sep-2016
Severe weather in Hawaii - 1-Sep-2016
Information regarding the Thailand Bombings - 12-Aug-2016
Updated advice regarding the Mount Rinjani Volcanic Ash Cloud - 11-Aug-2016
Advice regarding the Mount Rinjani Volcanic Ash Cloud - 2-Aug-2016
Advice regarding the Military Coup in Turkey - 16-Jul-2016
Advice regarding the Terror Attack in Nice, France - 15-Jul-2016
Updated Information regarding the Zika Virus - 30-Jun-2016
Information regarding the Istanbul Attacks - 29-Jun-2016
Important Information regarding flooding affecting Europe - 3-Jun-2016
Important Information regarding Cyclone Winston - 21-Feb-2016
Advice for the Outbreak of the Zika Virus - 8-Feb-2016
Updated Advice for the Mount Rinjani Volcanic Ash Cloud - 15-Dec-2015
Updated Information regarding Mt Rinjani Volcanic Ash Cloud - 26-Nov-2015
Important Information Regarding Mt Rinjani Ash Cloud - 3-Nov-2015
Updated Information relating to Mt Raung Volcanic Ash Cloud - 5-Aug-2015
Updated Information relating to Mt Raung Volcanic Ash Cloud - 13-Jul-2015
Important Information Regarding Mt Raung Ash Cloud - 3-Jul-2015
USA Visa Delays - 19-Jun-2015
Important Information Regarding Nepal Earthquake - 27-Apr-2015
Important information regarding Ebola virus disease - 4-Nov-2014
Hurricane Iselle & Tropical Storm Julio - 7-Aug-2014
Thailand Military Coup - 23-May-2014
Mount Kelud Eruption - 14-Feb-2014
Thailand Political Protests - 2-Feb-2014