Certain events, such as natural disasters may affect your travel. Following is advice regarding claims related to specific events and travel providers. Should you have any questions, please contact us at 1300 135 640.
- Thailand bans travel to Cambodia 25-06-25
- Middle East Conflict Escalation 25-06-25
- Mount Lewotobi Eruption 19-06-25
- Cyclone Tam 17-04-25
- Myanmar - Thailand Earthquake 31-03-2025
- London Heathrow Airport Fire 21-03-2025
- Indonesia Volcano Eruption 21-03-2025
- Tropical Cyclone Alfred 04-03-2025 (Cyclone Alfred FAQ's)
- California Wildfires 10-Jan-2025
- Vanuatu Earthquake 18-Dec-2024
- Bali Volcano Eruption - 13-Nov-2024
- Spain Flooding - 01-Nov-2024
- Hurricane Milton - 09-Oct-2024
- Kokoda Track Protests - 19-Sep-2024
- EU Flooding - 17-Sep-2024
- UPDATED- Israel Situation - 07-Aug-2024
- Lebanon Situation - 07-Aug-2024
- Global IT Outage - 19-Jul-2024
- Air Vanuatu Insolvency - 10-May-2024
- Dubai and Oman Flooding - 19-Apr-2024
- Iceland volcano in Grindavik - 20-Dec-2023
- Geldingadalir Volcano Warning - 14-Nov-2023
- Situation in Lebanon - 19-Oct-2023
- Attack on Israel - 09-Oct-2023
- Morocco Earthquake - 12-Sep-2023
- France Riots - 04-Jul-2023
- Peru Civil Unrest - 15-Dec-2022
- Hawaii Mauna Loa Eruption - 08-Dec-2022
- Mt Stromboli Eruption - 08-Dec-2022
- QLD and NSW Floods - 04-Mar-2022
- Attacks on Ukraine - 02-Mar-2022
- Tropical Cyclone Cody - 10-Jan-2022
- Coronavirus Advisory Update - 30-Jun-2021
- Coronavirus Advisory Update - 21-Jun-2021
- Coronavirus Update - 22-Dec-2020
- Coronavirus Update - 14-Aug-2020
- Mount Agung, Indonesia - 30-Jul-2020
- Corona Advisory - Update - 12-Mar-2020
- Corona Advisory - 23-Jan-2020
- Taal Volcano (Philippines) - 14-Jan-2020
- Australian Bushfires - 9-Jan-2020
- Jetstar Strikes - 12-Dec-2019
- New Zealand Severe Storms and Flooding - 10-Dec-2019
- New Zealand White Island Volcano - 10-Dec-2019
- Lebanon Protests - 25-Oct-2019
- Chile Riots - 22-Oct-2019
- Hong Kong Protests - 7-Aug-2019
- Update regarding Mount Agung volcano in Indonesia - 27-May-2019
- Boeing 737 Operations Temporarily Grounded - 14-Mar-2019
- Pakistan Airspace Closure - 28-Feb-2019
- Super Typhoon Mangkhut - 14-Sep-2018
- Hurricane Florence - 11-Sep-2018
- Typhoon Jebi - 7-Sep-2018
- Hurricane Lane - 23-Aug-2018
- Underwriter update regarding outbreak of the Zika Virus - 14-Aug-2018
- Lombok Earthquake - 6-Aug-2018
- Vanuatu Volcano - 27-Jul-2018
- Greece Fires Advisory - 25-Jul-2018
- Update regarding Mt Agung Volcano Indonesia - 29-Jun-2018
- Volcanic and tectonic activity in Hawaii - 8-May-2018
- Tropical Cyclone Keni - 9-Apr-2018
- Philippines island of Boracay - 6-Apr-2018
- Cyclone Gita - 20-Feb-2018
- Severe weather in United States and Canada - 5-Jan-2018
- Mt Agung Volcano Indonesia - 26-Nov-2017
- Mexico Earthquake - 20-Sep-2017
- Mount Agung, Indonesia -Volcanic activity - 18-Sep-2017
- Hurricane Irma - 6-Sep-2017
- Hurricane Harvey, United States - 25-Aug-2017
- Barcelona, Spain terror attack - 18-Aug-2017
- Cyclone Debbie - 27-Mar-2017
- Japan Earthquake - 22-Nov-2016
- New Zealand Earthquake - 14-Nov-2016
- Hurricane Matthew - 7-Oct-2016
- Mount Rinjani Volcanic Ash Cloud - 6-Oct-2016
- Mount Rinjani Volcanic Ash Cloud - 28-Sep-2016
- Severe weather in Hawaii - 1-Sep-2016
- Information regarding the Thailand Bombings - 12-Aug-2016
- Updated advice regarding the Mount Rinjani Volcanic Ash Cloud - 11-Aug-2016
- Advice regarding the Mount Rinjani Volcanic Ash Cloud - 2-Aug-2016
- Advice regarding the Military Coup in Turkey - 16-Jul-2016
- Advice regarding the Terror Attack in Nice, France - 15-Jul-2016
- Updated Information regarding the Zika Virus - 30-Jun-2016
- Information regarding the Istanbul Attacks - 29-Jun-2016
- Important Information regarding flooding affecting Europe - 3-Jun-2016
- Important Information regarding Cyclone Winston - 21-Feb-2016
- Advice for the Outbreak of the Zika Virus - 8-Feb-2016
- Updated Advice for the Mount Rinjani Volcanic Ash Cloud - 15-Dec-2015
- Updated Information regarding Mt Rinjani Volcanic Ash Cloud - 26-Nov-2015
- Important Information Regarding Mt Rinjani Ash Cloud - 3-Nov-2015
- Updated Information relating to Mt Raung Volcanic Ash Cloud - 5-Aug-2015
- Updated Information relating to Mt Raung Volcanic Ash Cloud - 13-Jul-2015
- Important Information Regarding Mt Raung Ash Cloud - 3-Jul-2015
- USA Visa Delays - 19-Jun-2015
- Important Information Regarding Nepal Earthquake - 27-Apr-2015
- Important information regarding Ebola virus disease - 4-Nov-2014
- Hurricane Iselle & Tropical Storm Julio - 7-Aug-2014
- Thailand Military Coup - 23-May-2014
- Mount Kelud Eruption - 14-Feb-2014
- Thailand Political Protests - 2-Feb-2014